777cb's Privacy Policy
The security of your personal information is our highest priority. This policy explains in detail how we collect, use, and protect your data.
Table of Contents
1 Introduction
777cb welcomes you to our platform. We operate a safe, transparent, and trustworthy online gaming service for users in Bangladesh. Protecting your privacy is a fundamental responsibility for us.
This Privacy Policy ("Policy") explains how 777cb collects your personal information, the purposes for which that information is used, how it is stored and secured, and the circumstances under which it may be shared with third parties. This Policy applies to all pages and services on the 777cb.mom website.
Please read this Policy carefully before using our services. By registering on our platform, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
2 What Information We Collect
777cb collects only the information necessary for the proper operation of our services. We may collect the following types of information:
2.1 Identity Information
- Full name
- Date of birth (for age verification)
- Nationality and country
- Valid identification details (national ID card or passport)
2.2 Contact Information
- Email address
- Mobile phone number
- Residential address
2.3 Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay account numbers)
- Transaction history (deposits and withdrawals)
- Balance and bonus-related information
2.4 Activity Information
- Game play history and betting patterns
- Login times, session duration, and activity logs
- Preferred game categories and configuration settings
2.5 Technical Information
- IP address and device location
- Browser type, version, and operating system
- Device identifier (Device ID)
- Cookies and session tokens
3 How We Collect Information
We collect information in several ways. The main methods of data collection are as follows:
- Directly provided: When you create an account, complete a verification form, or contact our support team.
- Automatically collected: Through cookies, log files, and tracking pixels when you browse our platform.
- Payment processing: When you make transactions via bKash, Nagad, Rocket, or Upay.
- Third-party verification: From authorized third-party services for identity and age verification.
- Game providers: Game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft share gameplay-related information with us.
4 Purpose of Using Information
777cb uses the information we collect only for legitimate and transparent purposes. We use your information for the following reasons:
4.1 Account Management
Your information is used to create and manage your account, verify your identity, and ensure secure access to our services.
4.2 Processing Financial Transactions
To process your deposit and withdrawal requests, award bonuses, and maintain records of financial activity.
4.3 Security and Fraud Prevention
To prevent unauthorized access, fraudulent activity, and money laundering. We monitor activity in each session to detect and investigate illegal activity and to ensure the security of our platform.
4.4 Customer Service
To respond to your complaints and questions, manage live chat support, and communicate via email. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
4.5 Service Improvement
Information is used for analytical purposes to improve our gaming platform, user experience, and payment processes.
4.6 Responsible Gaming
To monitor gaming activity, identify problematic behavior, and enforce responsible gaming guidelines.
5 Data Storage and Security
777cb uses industry-standard technologies and practices to protect your personal information. The key components of our security measures are:
SSL Encryption: Our entire website and platform is protected by SSL (Secure Socket Layer) encryption. All data transferred between your browser and our servers remains encrypted.
Data Encryption: Stored personal and financial information is secured with high-grade encryption algorithms. Passwords are never stored in plain text.
Access Control: Only authorized staff may access your information, and only when required for specific job functions. All staff operate under strict confidentiality agreements.
Data Retention Policy: We retain your information only for as long as it is necessary or legally required. Even after an account is closed, certain information may be kept for a defined period due to regulatory requirements.
That said, no method of data transmission over the internet or electronic storage can be claimed to be 100% secure. We do, however, make every effort to protect your information.
6 Sharing Information with Third Parties
777cb does not sell, rent, or provide your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
6.1 Service Providers
With trusted third-party organizations that assist in operating our services, such as: payment processing services, identity verification services, game software providers (Pragmatic Play, JILI, Spribe, PG Soft, etc.), and cybersecurity service providers. These organizations receive only the information necessary to perform their specific functions and are required to comply with our privacy standards.
6.2 Legal Obligations
Where disclosure of information is required by law, court order, or the direction of a regulatory authority, the necessary information may be shared.
6.3 Fraud Investigation
With relevant authorities to assist in investigating suspected fraud, money laundering, or other illegal activity.
6.4 Business Transfer
In the event of a restructuring, merger, or acquisition of our business, your information may be transferred. In such cases, the new party will be required to comply with this Privacy Policy.
7 Cookies and Tracking Technologies
The 777cb website uses cookies and similar technologies. A cookie is a small text file stored in your browser that helps our platform recognize you and provide a personalized experience.
7.1 Types of Cookies
- Essential cookies: To maintain login sessions and ensure the basic functionality of the platform.
- Functional cookies: To remember your preferences, language selection, and game settings.
- Analytics cookies: To understand user behavior in order to improve our services.
- Security cookies: To help prevent unauthorized access and fraud.
You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
8 Your Rights
You have the following rights regarding your personal information. To exercise these rights, please contact our support team:
8.1 Right to Access Information
You can find out at any time what information we hold about you. You can inquire about your information by logging into your account or through support.
8.2 Right to Correct Information
If the information we hold about you is incorrect or incomplete, you can request that it be corrected. Some information (such as your email address) can be updated directly from your account settings.
8.3 Right to Delete Information
In certain circumstances you can request that your personal information be deleted. However, due to legal obligations or ongoing investigations, it may not be possible to delete some information immediately.
8.4 Right to Data Portability
You can request a copy of the information you have provided in a structured, machine-readable format.
8.5 Right to Object to Processing
You can object to your information being processed for marketing communications or profiling purposes.
9 Privacy of Minors
The 777cb platform is strictly for users aged 21 and above only. We do not intentionally collect any information from minors.
We apply age verification procedures at the time of registration. If we become aware that a minor has registered on our platform, that account will be closed immediately and all collected information will be deleted.
If you believe a minor is using our services, please notify our support team immediately.
10 Changes to This Policy
777cb may update this Privacy Policy from time to time. Changes may occur due to service improvements, new legal requirements, or business changes.
For any significant changes, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after any changes will be considered acceptance of the updated Policy. We therefore recommend reviewing this Policy regularly.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
Live Chat: Log in to the platform and speak with us directly through live chat.
Email: [email protected]
We provide support in both Bengali and English.
We will try to respond as quickly as possible to any request related to your privacy. We respect your trust and confidence, and are always committed to protecting your information.
We are grateful to have you with us at 777cb. Our goal is to provide a safe, fair, and trustworthy gaming experience.